Last Updated: 10 June 2026
Privacy Policy
Welcome to Addison IL Locksmith. This Privacy Policy describes how Addison IL Locksmith, located at 33 N Addison Rd, Addison, IL 60101, USA, collects, uses, and discloses your information when you use our services, whether through our website, phone calls, or in-person interactions. We are committed to protecting your privacy and handling your personal information with care and transparency.
1. Information We Collect
Addison IL Locksmith collects various types of information to provide and improve our locksmith services.
1.1 Information You Provide Directly To Us
When you contact Addison IL Locksmith, request a service, or interact with us, you may provide us with the following personal information: * Contact Information: Your name, email address, phone number, and physical address. * Service Details: Information about the locksmith service you require, including details about your property (e.g., type of lock, vehicle make/model, address of service), security concerns, access issues, and any specific instructions. * Payment Information: If you make a payment, we may collect billing details. Full payment card details are processed by secure third-party payment processors and are not stored directly by Addison IL Locksmith. * Communications: Records of your correspondence with us, including emails, phone calls, and messages through contact forms.1.2 Information Collected Automatically
When you visit our website, Addison IL Locksmith may automatically collect certain information about your device and browsing activity: * Usage Data: Your IP address, browser type, operating system, device identifiers, referring/exit pages, pages visited, and the dates and times of your visits. * Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (as detailed in Section 7).1.3 Sensitive Information for Service Provision
Due to the nature of locksmith services, we may collect information related to your property's security systems, access points, and vulnerabilities. This information is considered sensitive and is collected solely for the purpose of providing the requested service and ensuring your security. Addison IL Locksmith handles this information with the utmost discretion and confidentiality.2. How We Use Your Information
Addison IL Locksmith uses the information we collect for various purposes, including:
* To Provide Locksmith Services: To schedule appointments, dispatch technicians, perform requested services (e.g., lock repair, installation, key cutting, emergency lockout assistance), and ensure efficient service delivery. * To Communicate With You: To confirm appointments, provide service updates, send invoices, respond to your inquiries, and offer customer support. * To Improve Our Services: To understand how our services are used, gather feedback, and enhance our offerings and website functionality. * For Internal Operations: For record-keeping, billing, administrative purposes, and to manage our business effectively. * For Safety and Security: To ensure the safety of our technicians and customers, prevent fraud, and comply with legal obligations. * For Marketing and Promotions: With your consent, to send you information about special offers, new services, or other updates from Addison IL Locksmith that may be of interest to you. You can opt-out of these communications at any time.
3. How We Share Your Information
Addison IL Locksmith is committed to maintaining your trust, and we do not sell your personal information. We may share your information in the following limited circumstances:
* Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as website hosting, payment processing, analytics providers (e.g., Google Analytics), and scheduling software. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * To Protect Our Rights: To enforce our terms of service, protect our rights, privacy, safety, or property, and that of our customers or the public. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Protection and Security
Addison IL Locksmith takes reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. We implement a combination of physical, electronic, and managerial safeguards to secure your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Third-Party Services
5.1 Google Analytics
Addison IL Locksmith uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout.5.2 Payment Processors
When you make payments for services provided by Addison IL Locksmith, we use secure third-party payment processors. These processors handle your payment information directly and securely. Addison IL Locksmith does not store your full payment card details on our servers. Your payment information is subject to the privacy policy of the respective payment processor.6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. A cookie is a small file placed on your device that enables website functionality and collects information about your browsing activities.
We use the following types of cookies: * Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling navigation, accessing secure areas). * Analytical/Performance Cookies: Help us understand how visitors use our website, allowing us to measure and improve its performance. They collect information such as pages visited, time spent on pages, and any error messages. * Functionality Cookies: Used to remember choices you make (e.g., language preferences, region) to provide a more personalized experience.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
7. Your Privacy Rights
Depending on your state of residence, you may have specific rights regarding your personal information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), and the Connecticut Data Privacy Act (CTDPA).
These rights may include:
* Right to Know: You have the right to request that Addison IL Locksmith disclose what personal information we collect, use, disclose, and/or sell about you. * Right to Access: You have the right to request a copy of the specific pieces of personal information we have collected about you. * Right to Correct/Rectify: You have the right to request that Addison IL Locksmith correct inaccurate personal information that we maintain about you. * Right to Delete/Erase: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions. * Right to Opt-Out of Sale/Sharing: As stated previously, Addison IL Locksmith does not sell your personal information. If our practices change, you would have the right to opt-out of the sale or sharing of your personal information. * Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information (as defined by applicable law) to that which is necessary to perform the services requested.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request. You will not be discriminated against for exercising your privacy rights.
8. Data Retention
Addison IL Locksmith retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. Addison IL Locksmith does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will promptly delete it from our records.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Addison IL Locksmith has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
Addison IL Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, your privacy rights, or our data practices, please contact Addison IL Locksmith at:
Email: support@addisonillocksmith.com Address: 33 N Addison Rd, Addison, IL 60101, USA
